Payment & Delivery Information
The following are our accepted methods of payment:
1. Online Payments:
Payments can be made using your Visa, MasterCard and Verve cards via Paystack. Our payment partner securely processes the payment in real-time, transferring the total sum from your card to our account. A confirmation email is sent to you notifying you of your payment status.
2. Bank Transfer:
You can also pay by making a transfer directly from your bank account to ours. When making the transfer, please use your order number or and name as a reference. You should then email us at firstname.lastname@example.org notifying us of the payment.
Bank information is provided during check out
3. Pay on Delivery:
If your delivery address is within Lagos, we also offer a pay on delivery service. Our courier will accept only cash payment when they deliver your order. Please note, cash on delivery CANNOT exceed N20,000.
1. Orders Within Lagos:
Your order will be delivered to your doorstep by our courier company. Goods are delivered the next day after an order is placed for ‘Pay on Delivery’ options. For ‘Bank Transfer’ and ‘Online Payments’ your order is delivered the next day after your payment is confirmed.
PS: For orders In the outskirts of Lagos eg. Ikorodu, Ajah, Chevron. Akute, Ojo, Alaba etc., please send an email to email@example.com before placing an order to enable us provide accurate delivery cost.
2. Orders from outside Lagos:
Cost of delivery varies depending on the state within Nigeria. The cost of Delivery is displayed at Checkout. Delivery usually takes 2 – 5 working days following the confirmation of your payment. If, for any reason, delivery will be delayed, we will notify you.
All orders will be delivered by a courier company to the address provided. Please ensure that the correct address is provided for a hitch-free delivery. We are not liable for the cost of lost parcels due to the supply of incorrect or insufficient addresses.
If you need to exchange already delivered orders, you will be charged an additional 2-way delivery fee
(Please read our ‘Refunds & Exchanges’ post on products that qualify).